Contact Center ETL Developer - 100% Remote

We have 2 positions for a contract to hire for a Snowflake ETL Developer with strong knowledge of AWS. 100% remote.

Design, build, test and maintain scalable and stable off the shelf application or custom built technology solutions to meet business needs for reporting and ETL applications. Act as a subject matter expert for Data Engineers and Application Software and ETL Developers.

Knowledge of commonly-used concepts, practices, and procedures within the telecom industry. Experience in the healthcare industry or call center is preferred. Knowledge of Agile development principles and practices. Design, build and operationalize large scale enterprise data solutions and applications using one or more of AWS data and analytics services in combination with 3rd parties - Spark, EMR, DynamoDB, RedShift, Kinesis, Lambda, Glue, Snowflake. Design and build production data pipelines from ingestion to consumption within a big data architecture, using Java or Python. Design and implement data engineering, ingestion and curation functions on AWS cloud using AWS native or custom programming.

Describe the performance expectations/metrics for this individual and their team:

Deliver the timely extraction of call data from AWS Connect IVR

Move transformed data in presentation layers

Load transformed data into Operata

Tell me about what their first day looks like:

First two weeks will consist of:

Onboarding

Setting up developer laptops

Completing new hire training

Pairing with a senior mentor

What previous job titles or background work will in this role?

Senior Date Engineer/Senior ETL developer

Any future projected positions potentially coming up? Choose an item. If yes, note:

Internal/External Groups with which the Candidate will interface:

Existing AWS Connect Engineering Cohorts, Product Owners and Agile Coaches

Required Skills/Experience:

Preferred Skills/ Experience

Proficient in DynamoDB, AWS Athena, Kinesis, Lambda, Snowflake, CloudFormation, S3, Terraform

Extensive SQL and Python experience

Service Now ticketing system

Extensive Data Analysis skills/ Ability to disseminate and create data flows

Experience using ETL Tools

Software Skills Required:

AWS, SQL, Python, Operata